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Managed digital workers

A defined workflow, managed with your team.

RUDI builds and operates AI workflows for recurring work. Each digital worker has a specific job, connected tools, review and approval boundaries, and a named human manager.

Illustrative workflow

  1. 01 / Approved inputsEmail, documents & tools

    Only the sources agreed for the job.

  2. 02 / Scoped digital workerPrepare the work

    Follow the procedure. Flag missing or conflicting information.

  3. 03 / Human reviewCheck and approve

    A person resolves exceptions and makes required decisions.

  4. 04 / Approved outputShare or save the result

    Use the agreed destination and permissions.

A workflow illustration, with a human decision before release. Tools and review steps are scoped for each engagement.

Define the job

Agree on what the worker can do.

A digital worker is an AI workflow operated for a specific recurring task. Before it goes into use, RUDI and your team define the inputs, permitted actions, expected output and situations that require a person.

Inputs and connected tools

Identify the documents, messages and records the job needs. Agree on read and write permissions in each system, with access limited to the scope of the work.

Review and approval

Decide which outputs need review and who can approve a consequential action. Record the checks a reviewer should make before work moves forward.

Exceptions and failures

Define what happens when a record is missing, sources disagree or a tool fails. Agree on where work pauses, who receives the issue and how it can resume.

A named human manager

Name the person responsible for the worker’s operation and the people in your team who own business decisions. Agree on the operating schedule, review cadence and support expectations.

Choose a starting point

Start with work your team can describe and check.

Look for a recurring task with identifiable inputs, a repeatable procedure and an output someone can review.

Frequency and staff time matter. So do data quality, the cost of an error and whether someone is available to resolve exceptions. We map the current process with your team before agreeing what to build and operate.

Explore departmental workflow mapping ↗

Illustrative scope / Project operations

Prepare an invoice packet for review.

A possible workflow gathers an invoice and supporting documents from approved sources, prepares a project summary and flags missing information. A reviewer checks the project assignment and resolves discrepancies before the approved packet is saved.

The worker prepares

A draft summary, links to the supporting records and a list of questions for the reviewer.

The person decides

Whether the records belong to the project and whether the packet is ready. Payment approval and release would need their own explicitly agreed controls.

This example describes a potential scope, rather than a live client deployment. Tool connections and feasibility must be checked against your systems.

Discuss project operations

How the services fit

Support the environment and the work running through it.

AI workspace management covers organization-wide accounts, licenses, approved tools, permissions, connectors, policy settings and usage support. Managed digital workers cover the operation of a defined workflow. An engagement can include both, with clear ownership for each.

RUDI also trains teams, maps departmental workflows, and builds agents and small applications. Our human-centered approach guides the review and decision points.

Discuss a managed workflow ↗

Start with one recurring task

Bring the process you want help operating.

Tell us what starts the work, which tools it uses, what a finished result looks like and who reviews it. We’ll use that to define a practical scope.

Discuss a managed workflow →